Around the table
What perhaps most distinguishes us from other data centers is our approach. We want to communicate clearly with our customers. Like you, we're not into fine print, unagreed-upon surcharges and discounts that are directly proportional to your negotiating skills. Instead, we listen to your wishes and needs. On the basis of these we work out a suitable advice. We then stick a correct price on it that we explain in a transparent way.
"People speak people" is our motto. All our employees are not only qualified, but also highly motivated. Do you experience problems or have your needs changed? Then we will always be there to listen. Around the table we come to solutions and adjust our cooperation.
Customer satisfaction, that's what DCstar is all about! Our end point is never the signature on a contract. Our goal is that you are satisfied with our services and that we can build a transparent and trusting partnership.
We do not like empty promises and only offer guarantees to our customers that we can keep. Below you will find our guarantees laid down in a Service Level Agreement.
Our green story
All of our green efforts result in our energy costs being nearly 50 % lower than the same, traditional setup.
A benefit that we let our customer enjoy through the invoice!
How efficiently a data center uses energy is expressed in PUE, where 1 PUE equals all the energy needed to power the servers. A traditional energy-efficient data center requires 50 % as overhead energy (e.g., for cooling and lighting).That's a PUE of 1.5. Thanks to all our green efforts, DCstar has been able to reduce that overhead to 30 %, which equates to a PUE of 1.3.
In addition, the 3,500 m² of solar panels at Datacenter Oostkamp offset that loss to such an extent that our total consumption is under 1 PUE. Also, our in-house designed cooling system, which uses the natural elements of outside air and rainwater to keep the temperature in our data centers optimal, is one of the most energy efficient systems.
All of our green efforts ensure that our energy costs are almost 50 % lower than with the same, traditional setup. A benefit we let our customer enjoy through their bill!